Never downloaded

I have seen YouTubers play this game and it looks very fun, but once I paid for it, it said that I was never connected to the wifi. Thats when I looked to see if I was connected to my internet, it said I was. This made me upset because it wasnt able to download, especially when it takes three dollars from your account.

RosemaryTyrka about Kitty Powers' Matchmaker, v1.28.0